

Part of a 4 City Tour with my friend and colleague, Tami West.

Years ago I worked on a project with his team turning one of his leadership books into a seminar. It could be intimidating presenting, "his curriculum," to an audience with him on the front row watching you, however, he was very complimentary and encouraging. Nice guy!


Part of a 4 City Tour with my friend and colleague, Tami West.
FEATURED SEMINARS

The 5 Vital Elements of a Vibrant Life
VIBRANT means ENERGETIC, BRIGHT, & LIVELY. (Lively means intelligent, excited and full of spirit) This program helps you understand what makes you tick! It takes COURAGE to know yourself well and to live life being EXACTLY who you were meant to be. You are not born knowing yourself. You do not get to know yourself simply by growing up and growing old. Knowing yourself is a conscious effort; you do it with intention and purpose. We will identify the number one barrier between you and your dreams and how to be more decisive. We will also discover the two way action that makes life richer. The best day of your life is the one on which you decide your life is your own. No apologies or excuses. No one to blame. The gift is yours — it is an amazing journey — and you are responsible for the quality of it. This is the day your life begins

CLIENT LIST
American Airlines
AT & T
Atlanta Braves
Atlanta Wedding Professionals
Bank of America
Bell Canada
Blue Cross/Blue Shield
British Telecom
Busch Gardens of Tampa Bay
Canada Customs and Border Services
Carolina Community College
Cartoon Network
Clayton State University
Coakley Williams Hotel Management Co
Coca Cola
Colgate-Palmolive
Emory University
Georgia Medical Transportation
Georgia Power
Harris Ranch & Resort
Kellogg
Fiesta Texas Amusement Park
Florida Power
Hilton Hotels
Honeywell, Inc.
Hyatt Hotels
JC Penney
John Deere Corporation
Kimberly Clark
Manhattan Tech College
Marriott Properties
Medco Pharmaceuticals
Montifiore Medical Center
Mutual of Omaha
New York Times
Ontario Hydro
Rainmaker
Royal Caribbean Cruise Line
Sara Lee
TowerSource
United State Pentagon
DIANE'S BIOGRAPHY


LIFE LESSONS for Smart Chicks
Based on the writing project of the same title, LIFE LESSONS for Smart Chicks offers everyday wisdom to tackle life, equipped with skills to help you thrive! This session uses a collection of 52 Lessons to draw upon and will be customized to the needs of your group. This seminar helps participants on several levels. Personal stories and experiences that I share from my travels are woven skillfully into strategies and techniques to deal with some of life's toughest situations! The session provides helpful tips, useful advice and things to avoid if you are a Smart Chick!

It's What I've Been Up To.

Confidence & Communication Skills for Success
Often times we compare ourselves to others and create a slippery slope that leads to our own destruction. In this eye-opening session, we look at the long term damage of the comparison trap and develop a list of our own strengths. We will look at ways to banish our, “inner critic,” and honor our well being. As we look at verbal boundaries, deal-breakers and saying no, we will learn a 3 step strategy for dealing with negative people. We will discover some startling statistics about worry and embrace the techniques necessary to physically, mentally and emotionally project the project a positive image that leaves a lasting impression.

How to Keep Mean People From Hijacking Your Day
When people are mean to us, it catches us off guard. We don't deserve it and it is confusing how to handle it. In this session we apply a strategy using the acronym of DEAL. DECIDE how much you are willing to put up with. EXPECT mean people. Who knows why folks act the way they do? You cannot control that, however, you can have a pre-made plan for when they show up in your world. ASK questions or ask for what you need to stop. And lastly, LAUGH. Laugh it off! Sometimes that's all you can do to preserve your own sanity.

Stellar Service Strategies for Hospitality Professionals
Designed for anyone who works in a hotel, resort or conference center environment, this action packed session will polish your service skills and add to your repertoire of options in dealing with people in a positive, impactful way. We identify our own pet peeves of dealing with unhappy guests and coping mechanisms to turn the situation around. In the process of striving for super star success we identify the number one strategy for creating a positive memory. Using a metaphor of, “At the Movies,” we utilize discussions, role play and self-discovery tools to improve our service standards.

